Workforce Development and Client Employment Manager (Bilingual)

Full-Time (40 hours/week), Salary, Exempt.

Annual Pay rate:  $76,076

Location: Hybrid (Remote and occasionally traveling to YWCA main office, San Rafael, CA, and other regional partners)

Department: Economic Opportunity

Reporting to the Chief Program Officer, the Program Manager is responsible for the growth of the Workforce Development programs, ensuring the ultimate success of our clients seeking economic opportunity through employment. They guide clients through coaching to the services they need, provides strategic support in their job search, ensures they are actively pursuing jobs that match their interests, and enables their continued success post-placement by coaching them through retention. They are both a coach and a taskmaster, ensuring the clients and staff feel heard and supported but also driving them towards success with constant goal-setting and active communication. As a member of the YWCA Management Team, they will participate in program planning, design, change management, staff development, goal setting, community engagement and problem solving.

We are seeking a compassionate, organized, and reliable individual with a high level of self-awareness and emotional intelligence. Essential to this role is a demonstrated ability working with culturally and economically diverse individuals and families and ability to work with those impacted by trauma; a demonstrated ability to function effectively in a fast-paced environment and to respond appropriately to unexpected situations.

Candidates must have excellent interpersonal skills to work independently and as part of a team. You must have an understanding of feminism and a strong commitment to social justice. Additionally, an ideal candidate will possess knowledge of job readiness training, vocational education, and career coaching. Candidates must have sensitivity to domestic violence and sexual assault issues, trauma, gender equity and client-centered service provision.

Candidates must have at least 2 years experience as a manager working with underrepresented and/or underserved communities. Key to success is the ability to be present in a changing work environment; the ability to work independently and as a member of a diverse team with flexibility, initiative and a sense of humor; and the ability prioritize effectively and model healthy boundaries with empathy and compassion. Candidates should be competent in using Microsoft Office (Word, Outlook, Excel, PowerPoint) and experience in confidential data management and record keeping.

The ideal candidate is a warm, self-starter deeply committed to providing services from a strengths-based, social justice and anti-oppression framework. Prior advocacy-based counseling and case management experience is a plus. Knowledge of employability landscape is a plus. Bilingual in Spanish, bi-cultural and bi-literate skills are required. Work hours are primarily days. Schedule TBD. Delivery of service may include overtime to accomplish task at hand. Work includes lifting up to 30 pounds. Susceptible to compassion fatigue and/or vicarious trauma.

YWCA BENEFITS:

  • A competitive benefits plan: health, dental, vision, and life insurance
  • 15 paid holidays are made available each year: New Year’s Eve, New Year’s Day, Martin Luther King Day, President’s Day, Women’s International Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous Peoples Day, Veteran Day, Thanksgiving, and the day after Thanksgiving, Christmas Eve and Christmas Day.
  • 22.5 days of accrued Annual PTO to start
  • Employee Assistance Program (EAP) and Talkspace for employees and their household members
  • Employer contributed 403B Retirement Plan with optional employee contributions
  • Employee Discounts with TicketsatWork

Required: Cleared background check (fingerprinting), valid TB test, valid California driver’s license and auto insurance. Must have completed or be willing to complete a 75-hour California State Domestic Violence and Sexual Assault Counselor certification. (Training will be provided). This position requires a Covid-19 vaccination due to the in-person interfacing required, and to promote the health and safety of others in the workplace and our community.

TO APPLY: Submit Resume & Cover Letter to hr@yourywca.org with “Workforce Development and Client Employment Manager” in subject line. Posting will continue until position is filled. The YWCA Golden Gate Silicon Valley is an Equal Opportunity Employer.

We may be unable to respond to every individual submission due to a high volume of applicants. Please do not telephone.

Applicants who do not follow the application procedure are immediately disqualified.

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