Privacy

YWCA Golden Gate Silicon Valley Privacy Policy

Our Commitment to Your Privacy and Security

YWCA Golden Gate Silicon Valley (“YWCA”) is dedicated to safeguarding your privacy and the security of your personal information. This Privacy Policy outlines the types of information we collect from you, how we use it, and the security measures we employ on our website. We will not share, sell or rent your information in any way not specified in this policy. If you have questions about our Privacy Policy or YWCA’s information practices, please contact us at mailto:info@yourywca.org.

Information Collection and Use

YWCA collects information at various points on our website. You are not required to provide any personal information to use our site. Here’s a summary of the types of information we collect and how it is used. As we add new services, this list may be updated, so please review our Privacy Policy periodically.

• Volunteers: When you volunteer with YWCA, we request specific personal information to manage our volunteer database and communicate with you about volunteer activities.
• Donations: When making an online financial donation, we ask for your name, contact information, and payment details. We use a secure third-party processor to handle donations safely.   Your credit card payment information is encrypted and not accessible during or after your donation is made.
• Agency News: When you subscribe to receive electronic updates we collect your name, zip code, email address to keep you informed about YWCA updates and events.
• Surveys and Event Sign-Ups: Occasionally, we may invite you to participate in surveys or sign up for events and activities, for which we may collect additional information as needed.

Information Sharing

YWCA does not share, sell or rent donor information to third parties, except when legally required. This applies to all donor information, collected both online and offline. If compelled by law enforcement or judicial authorities, we may be required to provide personal information, but only with appropriate legal documentation. Information may also be disclosed when necessary to protect our legal rights or if related to harmful conduct.

Accessing and Updating Your Information

YWCA stores the information you provide in secure databases. If your information changes (e.g., email or ZIP code) or you wish to stop receiving newsletters, please contact philanthropy@yourywca.org to update or remove your information.  If you are a volunteer and would like to update your information or volunteer status, please contact volunteer@yourywca.org.

Unsubscribing from our Mailing List

If you are subscribed to YWCA’s communications and wish to unsubscribe, please use the “unsubscribe” link included in each email or contact us at philanthropy@yourywca.org.

Cookies and Computer Information

We collect information about your computer, including browser type, operating system, IP address, and the URL you visited before arriving at our website. This helps us analyze trends, administer the site, and track users’ movements for aggregated insights. This information is not associated with your personal identity.

Notification of Changes

If we make changes to our Privacy Policy, we will post a notice in this section of our website. We will use information in accordance with the privacy policy in effect when the information was collected. Should we decide to use your information in a manner that differs from the original purpose, we will post a prominent notice on our website.

Security

YWCA uses secure cloud-based platforms to protect your personal information, including donations and other sensitive data. These platforms employ industry-standard security measures such as encryption, firewalls, and multi-factor authentication to safeguard data. Only authorized personnel have access to sensitive information; and any highly sensitive data, such as payment details, is encrypted during transmission. Our cloud service providers are regularly reviewed to maintain compliance with strict security standards.

While we are committed to protecting your data, no internet transmission can be guaranteed 100% secure. By using our site and services, you acknowledge and accept this risk.